Customer Service Representative

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CÁC PHÚC LỢI DÀNH CHO BẠN Attractive salary Insurance according to company policy Dynamic and friendly working environment

Hướng dẫn cách mua lọ hoa, bình hoa, lọ lộc bình bát tràng sao cho chuẩn nhất
Chuỗi bán lẻ, dịch vụ với trải nhiệm với nâng cấp cải sinh ánh nhìn
Chọn mua cáp thép xây dựng cầu treo giá rẻ tại đâu?

CÁC PHÚC LỢI DÀNH CHO BẠN

Attractive salary
Insurance according to company policy
Dynamic and friendly working environment

MÔ TẢ CÔNG VIỆC

1. Process daily transactions: receive new application/policy change requests/premium, ect….
2. Deliver policy set & get back signed ACK letter
3. Temporary receipts management including issue, take back, audit, ect…..
4. Printing materials management: order, deliver to agents as request, ensure enough storage
5. Follow up and push to collect renewal premium efficiently
6. Provides excellent “front-line” service over the telephone and face to face.
7. Monitors outstanding/ unresolved/ referred cases/requests; coordinates with the back-end support unit as needed and updates case log until resolved based on agreed turnaround time.
8. Cash deposit in bank & prepare daily cash report
9. Support AD in admin tasks: prepare for GS/BOS/contest/recruitment activities
10. Support Admin in office management
11. Support Claim for investigation tasks
12. Other tasks assigned by manager

YÊU CẦU CÔNG VIỆC

• Good MS skill
• Imaginative and creative problem-solver;
• Excellent service orientation and skill in handling phone and face to face interactions with customers
• Pleasing voice and excellent communication, interpersonal, organization and listening skills
• Highly customer-oriented; and an effective team player with high stress tolerance
• Excellent attendance and punctuality record

*** Works Location: Quang Nam, Quang Tri, Bac Lieu, Tra Vinh

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